Effective Date: 3/11/2025
At Knew Resources, we value your business and strive to provide the best service possible. We are available by email at info@knewresources.life to address any concerns you may have regarding your use of the Services.
Refund Policy
Due to the nature of our services, all packages are non-refundable once purchased.
Package Expiration Policy:
All purchased packages must be used within 2 months from the date of purchase. Please note that any sessions not used within this timeframe will not be rolled over or refunded. We encourage you to schedule your sessions within the allotted time to make the most of your investment in your wellness.
Cancellation Notice for Sessions
We kindly ask for 24-hour notice if you need to cancel or reschedule an appointment. Late cancellations (less than 24 hours) will not be refunded or rescheduled.
Late Arrival
Please arrive on time for your scheduled session. If you are more than 5 minutes late, your session may be shortened to ensure the next client’s appointment stays on schedule.
Modifications to this Policy
We reserve the right to update or modify this refund policy at any time. Changes will be posted on this page with the updated "Effective Date."
If you have any questions about our Refund and Cancellation policy, please contact us at:
Knew Resources
Email: info@knewresources.life
Phone: 818.860.2758
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